Shipping Policy
Effective Date: August 17, 2026
At Kraftgang, we are committed to providing reliable and efficient shipping for every order. This Shipping Policy explains our estimated delivery times, free shipping offer, order tracking process, shipping restrictions, and how we handle potential delivery delays.
Shipping Time
Our standard delivery time is approximately 2 to 3 weeks, depending on your location, order destination, and the shipping method available.
Please note that international orders may require additional delivery time due to customs clearance, local import procedures, carrier processing, or other circumstances outside our control.
All delivery times are estimates and may vary depending on the destination and current shipping conditions.
Free Shipping
We are pleased to offer free standard shipping on all Kraftgang orders, unless otherwise stated during checkout.
No additional standard shipping charges will be added to eligible orders.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, when available.
You can use the tracking number provided to follow the status and progress of your shipment.
If you have not received your tracking information or have questions about your delivery, please contact our customer support team at:
Email: pandorawavesltd@gmail.com
Shipping Restrictions
Kraftgang ships to destinations made available during checkout.
We are currently unable to deliver to certain locations, including:
PO Boxes where unsupported by the shipping carrier
APO/FPO addresses
Locations that cannot be serviced by our shipping partners
International customers are responsible for ensuring that their orders comply with applicable local import requirements.
Depending on the destination, customs duties, import taxes, clearance fees, or other charges imposed by local authorities may apply and may be the responsibility of the customer.
Delayed Shipments
While we make every effort to have your order delivered within the estimated timeframe, occasional delays may occur due to circumstances outside our reasonable control.
These may include:
Severe weather conditions
Customs processing or clearance delays
Carrier or postal service delays
Transportation disruptions
High shipping volumes
Incorrect or incomplete delivery information
Other unforeseen logistical circumstances
If we become aware of a significant delay affecting your order, we will make reasonable efforts to provide an update and work with the relevant shipping provider to resolve the issue.
Please note that all estimated delivery times are provided as guidance and cannot be guaranteed.
Contact Us
If you have any questions about this Shipping Policy, need assistance tracking your order, or require additional information about your delivery, please contact us:
Kraftgang
Pandora Waves Ltd
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: pandorawavesltd@gmail.com
Thank you for choosing Kraftgang. We are committed to making your shopping experience simple, reliable, and stress-free from the moment you place your order until it arrives at your door.